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#1

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Joseph Michelli

5.34 Mb

#2

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Joseph Michelli

648 Kb

#3

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Joseph Michelli

1021 Kb

#4

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Michelli, Joseph A

1.39 Mb

#5

Liver Cirrhosis: Causes, Diagnosis and Treatment (Hepatology Research and Clinical Developments)

Miranda L. Michelli

4.13 Mb