|
|
libcats.org
Chocolates on the Pillow Aren't Enough: Reinventing The Customer ExperienceJonathan M. Tisch, Karl WeberPraise for Chocolates on the Pillow Aren't Enough
''Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!'' ''If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.'' ''What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.'' ''Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.''
Читать «Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience»
Купить электронную версию
Популярные книги за неделю:
Тестирование Дот Ком, или Пособие по жестокому обращению с багами в интернет-стартапахАвтор: Роман Савин
Размер книги: 5.26 Mb
Система упражнений по развитию способностей человека (Практическое пособие)Автор: Петров Аркадий НаумовичКатегория: Путь к себе
Размер книги: 818 Kb
Сотворение мира (3-х томник)Автор: Петров Аркадий НаумовичКатегория: Путь к себе
Размер книги: 817 Kb
Только что пользователи скачали эти книги:
Katharsiskonzeptionen vor Aristoteles: Zum Kulturellen Hintergrund des TragodiensatzesАвтор: Bernd Seidensticker, Автор: Martin Vohler
Размер книги: 1.18 Mb
International governance and law: state regulation and non-state lawАвтор: Hanneke van Schooten, Автор: Jonathan Verschuuren
Размер книги: 857 Kb
Seducing OliviaАвтор: Layle Madison, Автор: Keaton Anna LeighКатегория: fiction
Размер книги: 112 Kb
Don't Let Satan Steal Your Harvest (Epub & Mobi)Автор: Bill SwadКатегория: Christian
Размер книги: 279 Kb
|
|
|