Training people in groups has all sorts of benefits: it disseminates information to a large number of people all at once and it allows interactive learning exercises. In order for a training session to be effective, however, the trainer must develop a course of action that will engage the group and hold their interest. Leigh breaks down each stage of designing and developing a successful training course and all the skills essential to effective group training, with concise chapter summaries and trainer's tips to reinforce each concept.

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