Designed to help problem solvers improve their street smarts, this hands-on guide examines the components of problem solving, and presents a series of graduated exercises — drawn from a variety of industrial applications — to familiarize, reinforce, challenge, and stretch readers creatively in the problem solving process. Leads readers step-by-step through a complete problem-solving process — from encountering an ill-defined problem to identifying the real problem, effectively exploring constraints, planning a robust approach, carrying it through to a viable solution, and then evaluating what has been accomplished. MARKETS: For students, new professionals, and practitioners.

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