Presenting Service: The Ultimate Guide for the Foodservice Professional
Lendal H. Kotschevar, Valentino Luciani
This book was useless for the class that I was in....we had lots of work to do out of it but she never whent through it with us, so we were confused most of the time...lol...So if you have to read it I feel sorry for you, and If its an option, than its is not worth the money.
