Crucial Conversations: Tools for Talking When Stakes are High
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey
I read this book for a book club at work. I found the content to be good and applicable to both my personal and professional life. However, I don't feel that it will lead to many changes in behavior or outlook on life. Not a bad read, but there are probably others out there more worth the time. Just my opinion.
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