The Art of Community: Building the New Age of Participation (Theory in Practice)
Jono Bacon
Might be a good starting point for the complete novice, but as a community manager I found very little new info.
Writing was heavy on advice, light on examples. Lots of places where he gives you an over view of a topic and then tells you to go find a good book on the subject.
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The book removed at the request of the copyright holder.
