Humour is a powerful management tool, which, if used properly, can be extremely effective to gain attention, create rapport and make a message more memorable. This interesting book highlights the benefits of humour at the workplace and recognizes the value of humour in a variety of situations. The author has included numerous examples of the effective use of humour at the workplace and provided step-by-step guidelines on how to make the most of this incredibly easy skill in managing people and relationships. In today's challenging and changing business environment, humour can help to: - Relieve stress - Promote creativity and out-of-the box thinking - Enhance relationships - Motivate people - Resolve issues - Improve communication - Promote fun at work - Promote teamwork

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