This book contains easy-to-understand ideas and observations that will change the way you think about the management of any complex task, especially if it involves Information Technology. Avoid reading it if you are satisfied with how your organization puts IT to use or if your IT projects deliver the planned benefits on time and within budget. Put it down and walk slowly away if the packaged software you use is meeting all your needs. At all costs, however, avoid letting consultants making a career out of your simple project see you holding a copy of this book–they won’t be happy.
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