The ability to conduct interviews effectively is considered an essential skill for any professional. In the new updated edition of this well-regarded book, the author draws on his extensive business experience and gives invaluable advice on: how to develop and apply appropriate techniques for a particular use; how to link interviewing with other methods such as psychometric tests, assessment centers and questionnaire surveys. Also included are sample interview scenarios, examples, diagrams and useful end-of-chapter summaries.

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