I first read this book in 1996 or 1997. It's fascinating! After working for eight years as a school custodian, I was paritcularly surprised at the status of sanitation workers at the turn of the century when they would march in parades for public recognition and appreciation! In these days of the global village, epidemics like SARS are a constant threat and it is the school custodian who protects hundreds of students and teachers daily by properly cleaning and disinfecting surfaces. Every school custodian, custodial supervisor, and manager ought to read this book in order to better appreciate their value!

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