I found this book to have a great balance of deep, researched information with practical, easy-to-read examples of how to apply that information to life. The author is obviously incredibly passionate about what he does and it shows in his writing. Producing a book like this is no easy task. Mr. Van Slyke obviously took the time to make sure he was being exhaustive with his research but also contemplative in how that informative can be helpful to us, the reader. I highly recommend 'Listening to Conflict'!