This book provides an easy to comprehend method of improving one's skills as a communicator. Stubbs and Hogan provide easily understood material and many real life examples of the reasons why people fail in communicating with each other.
While there are many examples of the pitfalls in communicating in family, business and inter-personal life, the things that most people mess up on, they also provide numerous ways and suggestions to avoid them as well. Their examples are simple to put into practice yet extremely effective. All in all, I found this book to be entertaining as well as informative and would recommend it to all my friends and family. My only complaint is I would love it to be twice as long so I could glean even more life lessons from these two authors.