If you ever wondered what it was thet you were doing wrong when you couldn't find a way to get your message across, then you will enjoy the short journey to self awareness. It's a funny thing to discover that all it takes to bridge the gap between people is being willing to take the first step yourself. Lead by example. Be prepared to answer the very questions you ask of others. This book leads you through the obvious, providing succint examples of "what if" etc. If you don't find a better way to communicate by reading this book, be prepared to admit you have a long way to go.