"When in danger or in doubt, run in circles, scream and shout," joked science fiction writer Robert Heinlein about how to handle a crisis. Well, if that is not an option, how should you handle yourself during an emergency, especially if you are in charge? Unfortunately, too many people freeze when trouble confronts them head-on. While most catastrophes do not send advance warnings, you can prepare yourself for the possibility of a setback. Brian Tracy offers valuable, hands-on information in a short, smart, knockout punch. Tracy describes 21 practical steps you can take to defuse a disaster, get your ship righted and head correctly back on course. getAbstract suggests reading his book if you don't want to get caught unprepared when a sudden, serious crisis hits you or your company.