Foundations of Empirical Software Engineering: The Legacy of Victor R. Basili
Barry Boehm, Hans Dieter Rombach, Marvin V. Zelkowitz
Software professionals familiar with process improvement are familiar with the name Victor R Basili. The man and this book are classic and should be on every software engineers bookshelf. I found this book useful and a great foundation for implementing process improvement in any organization. His ideas of experience factory, goal/question/metric paradigm, and the quality improvement paradigm are definitely worth understanding.
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