Научный взгляд на современный брендинг: философия и теория брендинга. Влияние новых общественных ценностей на мир брендов.

"... It is the view of the writers of this book that when businesses account for 51 of the largest 100 economic entities in the world, not only should branding have a wider social perspective, it must do so if it is to have continued relevance.
Business has to have a human perspective so that it benefits people rather than manipulates. It has to be transparent and open if it is to overcome suspicions of duplicity.
We argue for a long term, people-centric view that stresses substance over hype. This will help to restore credibility and trust for brands. It will re-affirm the mutual commitment of the employee/employer relationship. It will give power to the consumer. And it will stress the pre-eminence of the genuine shareholder over the speculator.
These are the sort of attributes we would expect of a nation state and increasingly we expect them of corporations. Business cannot assume a position of dominance without a concomitant assumption of responsibility. By ignoring these factors, we will face more protests from people who feel the threat of overweening corporate power.
By accepting them business can have a beneficial influence and help solve (perhaps better than government) some of the most challenging problems in the world, while still being profitable. To get there, companies will have to incorporate into their brands a broader definition of their audiences and will have to adopt values that promote a human focus, authenticity, transparency and integrity. And they will also have to adopt measuring systems that focus on benefiting not just financial audiences...