Hardbound. This volume covers an area of statistics dealing with complex problems in the production of goods and services, maintenance and repair, and management and operations. The opening chapter is by W. Edwards Deming, pioneer in statistical quality control, who was involved in the quality control movement in Japan and helped the country in its rapid industrial development. He gives a program to keep a country in an ascending path of industrial development.

Areas covered in the further 23 chapters of the work include:

• reliability of hardware and process control software;

• the concepts and theory of reliability and the statistical inference problems arising therein;

• the aspects of Quality Control of manufactured goods.

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