Written by pioneers in the development of cognitive systems engineering (CSE), this work offers an approach to studying human work with complex technology, emphasizing a proactive perspective on work that overcomes the limitations of the structural human processing view. A conceptual framework is provided for analysis, along with concrete methods for joint system modeling that can be applied across the spectrum of single human/machine systems, social/technical systems, and whole organizations. Readership for the book includes students, designers, and engineers in many disciplines. Author information is not given. Annotation c2004 Book News, Inc., Portland, OR

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