Develop the skills you need in the real worldHit the ground running with the street-smart training you'll find in this practical book. Using a year in the life approach, it gives you an inside look at the common responsibilities of PC Technicians, with key information organized around the actual day-to-day tasks, scenarios, and challenges you'll face in the field. This valuable training tool is loaded with hands-on, step-by-step exercises covering all phases of a PC Technician's job, including:* Installing hardware and software* Maintaining hardware and software* Installing and upgrading operating systems and networks* Installing and upgrading security systemsAn invaluable study tool