Systematic Process Improvement Using Iso 9001: 2000 And CMMI
Boris Mutafelija, Harvey Stromberg
Text shows how to streamline an organization's process improvement program. Covers saving resources and improving quality while moving the organization towards ISO 9001:2000 and CMMI compliance certification. For managers, evaluators, and students of process improvement. Includes index, references, tables, and chapter summaries.
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