Fully updated and expanded, The ISO 9000 Handbook, Fourth Edition is essential for implementing ISO 9001:2000, contemplating third-party certification/ registration for an organization, or learning about the global quality management system that is revolutionizing business. A bonus CD-ROM features guidance from each of QSU Publishing's Big Ten registrars of North America and text of ISO 9001:2000, ISO 9000:2000 and ISO 9004:2000.

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