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It seems that with every passing day in this ever-changing business climate, technology continues to evolve as an intrinsic part of all we do. From the Internet to wireless networks, from data warehousing to security, it is imperative that today’s executive go beyond the buzzwords and really understand how critical technologies drive business and how return on technology investment can be maximized. Let this book serve as your technology ambassador, with clear descriptions and lucid explanations of the core concepts behind, and the potential global impact of, 10 key technologies. Topics addressed include Web Services, Security, Wireless, and Customer Relationship Management (CRM). Complete with a glossary, this book is both understandable and insightful, with descriptions in plain English and explanations further enhanced by diagrams.