Teach yourself how to diagram business and technical information using Visio 2003—one step at a time! Build exactly the skills you need by working at your own pace through easy-to-follow lessons and hands-on exercises. Topics include formatting and connecting shapes; creating project schedules, network diagrams, and organization charts; laying out office space; and customizing shapes and templates. You get all the book’s practice files on CD, along with the Microsoft Office System Reference pack, featuring templates, clip art, an electronic version of STEP BY STEP, plus three other eBooks: Microsoft Office System Quick Reference; Microsoft Computer Dictionary, Fifth Edition; and Introducing the Tablet PC. Designed for beginning-level and intermediate-level users, STEP BY STEP puts you in charge of developing exactly the skills you need, just when you need them!